The SitEducate Maintenance & Service Level Agreement (SLA) provides security, service, support, uptime and performance targets to you. We are committed to providing you unparalleled service and reliability. We recognize that you need to have our services available on demand and we strive to consistently exceed our service-level commitments.
This SLA has been designed to offer you peace of mind and to define exactly what is expected from an organisation dedicated to service excellence. We respect the fact that you entrust your hosting and online infrastructure to us, and we in turn ensure:
The full SLA Terms & Conditions address the following areas and can be viewed here:
Marist College takes advantage of the power of SitEducate and leads discussions on prioritised development for further solution enhancements.