Intuitively you will be able to quickly get up and running with SitEducate. Although it is a powerful feature rich solution, most users will instinctively understand common functions and be up and running in no time.
Whether you want to quickly understand basic functionality or master every aspect of SitEducate, we stand ready with a range of training and support materials to ensure you can make the most of the solution.
Initial Training |
Two comprehensive training sessions are undertaken onsite to ensure you can get up and running quickly. Training is usually undertaken in a computer lab so that all participants get hands-on experience of how easy it is to use SitEducate.
The first 2 hour content editor and publisher training will get you up and running quickly with content migration and publishing.
The second 2 hour training session is for SitEducate administrators with a focus on user setup, group permissions, mini-site creation and calendar administration. This is not a technical training and should be attended by key staff. |
Documentation |
SitEducate documentation provides an easily accessed reference to assist to get new users up and running quickly and to provide convenient instructions on less commonly used functions. Documentation is provided during the initial training and is also available online in the latest version once logged on.
The SitEducate Guide features step-by-step illustrated guidelines on basic content publishing and a range of other system functionality.
Separate Editors Manual and Administrator Manuals are comprehensive manuals on the underlying content management system that powers SitEducate. These manuals act as reference documents for users wishing to utilise more of the advanced features of the powerful content management system.
We will also be progressively offering Quick Tips online to assist users who are looking for convenient hints on how to make the most of SitEducate whilst using the system. |
Online Support |
You can submit support requests here and we normally to be in contact with you on the same day as your enquiry.
Development is underway to offer a comprehensive online issue tracking and support service which we will announce to all SitEducate users in the coming months. |
Phone Support |
Faced with a problem or issue which can’t be easily resolved by asking a colleague or consulting the SitEducate documentation? We are only a phone call away if you need assistance to make the most out of your system.
Free Call: 1300 762 912
Service: Monday to Friday from 9am to 5pm |
Ongoing Training |
A schedule of content editor and administrator training sessions is available here. You will be able to see and hear a trainer running through SitEducate to reacquaint yourself with the system or get up and running quickly.
Please confirm your interest in participating in advance, indicating your level of experience with SitEducate and note down any particular topics or issues you would like covered. We will endeavour to make these sessions as tailored and interactive as possible. |
A truly well designed product doesn’t require a manual, instructions or training. Although idealistic, it remains a central principal for the development of SitEducate as we aim to ensure every feature can be intuitively used. We welcome your input and ideas on how we can constantly improve useability and our service to you.